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Harbour Bridge Ventures
Know What, Know How, and Know Who
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| Oursourcing Initiatives | |
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What are your core competencies and what should they be? Can you benefit from
outsourcing some non-core processes and functions? The move to outsourcing and off-shoring business processes and/ or IT services can be complex. If not carefully managed, they could not only fail to achieve hoped for benefits, but even cripple a successful company and jeopardize its core business. However, cost reductions of 30 to 60 percent over comparable in-sourced operations hold the promise of not only preserving shrinking profit margins, but may well provide the only way of maintaining competitive pricing. Some of the difficulties that can be encountered in moving to take advantage of outsource economies, and with which we can assist, include the following: Selecting
the right services model for a particular business Selecting
the optimum locale for an outsource service operation Selecting
the right services partner or alliance, optimum acquisition candidate, or
developing the capability to launch your own operation Negotiating
the best commercial terms and appropriate service level agreements with your
outsource services vendor Managing
a remote service capability in real-time and properly integrating its
operations and services with your operations Deciding
what operations, projects, services, and resources to move to an outsource
provider, in what priority order, and how quickly to move them, while
continuing to assure continuity of business and service levels to customers Containing
the investment required to establish an outsourced capability at a level that
assures a return on investment at a reasonable level and within an acceptable
period of timeOutsourcing Programs Harbour Bridge Ventures has assisted with include: IT Services
Product/application
development Application
support and maintenance Updating
or porting of 'legacy' applications to new technology Systems
integration Embedded
technology Infrastructure
support and management Help
desk and customer supportBusiness Process Outsourcing
[Return to What We Do]
Finance
and accounting services Customer
support and help desk Insurance
claims and adjustments processing Human
resource services, payroll, benefits, etc. Data
entry and data cleansing | |
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