Harbour Bridge Ventures, Inc.
Harbour Bridge Ventures
Know What, Know How, and Know Who
Oursourcing Initiatives
What are your core competencies and what should they be? Can you benefit from outsourcing some non-core processes and functions?

The move to outsourcing and off-shoring business processes and/ or IT services can be complex. If not carefully managed, they could not only fail to achieve hoped for benefits, but even cripple a successful company and jeopardize its core business. However, cost reductions of 30 to 60 percent over comparable in-sourced operations hold the promise of not only preserving shrinking profit margins, but may well provide the only way of maintaining competitive pricing.

Some of the difficulties that can be encountered in moving to take advantage of outsource economies, and with which we can assist, include the following:
    Selecting the right services model for a particular business
    Selecting the optimum locale for an outsource service operation
    Selecting the right services partner or alliance, optimum acquisition candidate, or developing the capability to launch your own operation
    Negotiating the best commercial terms and appropriate service level agreements with your outsource services vendor
    Managing a remote service capability in real-time and properly integrating its operations and services with your operations
    Deciding what operations, projects, services, and resources to move to an outsource provider, in what priority order, and how quickly to move them, while continuing to assure continuity of business and service levels to customers
    Containing the investment required to establish an outsourced capability at a level that assures a return on investment at a reasonable level and within an acceptable period of time

Fortunately, the Harbour Bridge Ventures team has significant first-hand experience in building and managing successful outsource relationships in on-shore, near-shore and offshore locations. We maintain close relationships with leading regional and global service providers. These relationships built and nurtured over an extended period of time are available to our clients, providing to them a portfolio of proven, preferred providers. Additionally, our experience in successfully managing such relationships assures that we can help our clients avoid potential pitfalls and obtain the anticipated benefits of outsourcing.

Outsourcing Programs Harbour Bridge Ventures has assisted with include:
IT Services
    Product/application development
    Application support and maintenance
    Updating or porting of 'legacy' applications to new technology
    Systems integration
    Embedded technology
    Infrastructure support and management
    Help desk and customer support
Business Process Outsourcing
    Finance and accounting services
    Customer support and help desk
    Insurance claims and adjustments processing
    Human resource services, payroll, benefits, etc.
    Data entry and data cleansing

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